Disclaimer

Jousto is operated by Honen Investments Pty Ltd. This Disclaimer applies to all marketplace services, installer matching, ecommerce sales, energy audits, Jousto EMS software, and related tools.

Effective Date: [Insert Date]

1. General Information Only

All content provided on Jousto websites, tools and platforms is for general informational purposes only. It does not constitute financial, electrical, engineering, investment or legal advice.

Users should obtain independent professional advice before making decisions regarding solar systems, batteries, tariffs, automation settings or energy investments.

2. Marketplace & Installer Matching

Jousto operates as a technology platform connecting consumers with installers. We are not the installer and do not perform installation works.

Installation contracts are between the customer and installer.
We are not responsible for workmanship, compliance or installation defects.
Quotes, system sizing and final approvals are the responsibility of the installer.

3. Jousto EMS & Automation Risk

Jousto EMS provides monitoring and automation tools. Automation may control connected electrical devices.

Users are fully responsible for ensuring all electrical devices are safely installed, compliant and suitable for automation.

We are not liable for equipment malfunction.
We are not liable for fire, electrical faults or device failure.
Users accept full responsibility for configuration and automation rules.

4. Market Pricing & Savings

Wholesale spot prices, tariff comparisons, forecasts and optimisation insights are provided without guarantee. Energy markets are volatile.

Past performance does not guarantee future savings.
No guaranteed bill reductions or arbitrage profits are promised.
Market conditions may change without notice.

5. Ecommerce Products

Products sold through Jousto are supplied as described at the time of purchase. Manufacturer warranties apply where relevant.

We are not responsible for misuse, improper installation or third-party modifications.

6. Data Accuracy & Availability

While we strive for accuracy, we do not guarantee:

Continuous platform availability
Error-free operation
Complete or real-time market data

Services may be interrupted for maintenance, updates or unforeseen technical events.

7. Limitation of Liability

To the maximum extent permitted by law, Jousto and Honen Investments Pty Ltd are not liable for indirect, incidental or consequential losses arising from use of the platform.

Nothing in this disclaimer excludes rights under the Australian Consumer Law.