Contact Jousto: We’re Here to Help.

Have questions or need assistance? Reach out to our team for support with energy-saving solutions and Jousto services.

Let's connect.

185 Morphett St, Adelaide SA 5000, Australia

Feature Request Form.

Support Ticket

Frequently Asked Questions

Question 1: How can I contact Jousto for support?

You can reach us via our contact form, email, or live chat on our website. We aim to respond within 24 hours.

Question 2: Do you offer phone support?

Currently, we provide support via email and chat to ensure efficient and documented responses for all inquiries.

Question 3: Where is Jousto based?

Jousto operates in Adelaide, South Australia, with services extending to Melbourne and beyond.

Question 4: Can I request a demo or consultation?

Yes! We offer personalised consultations to help you understand how Jousto can optimise your energy use. Contact us to book a session.

Question 5: How do I become a Jousto installer or partner?

We welcome new partners! If you're a solar, battery, or HVAC installer, contact us to discuss partnership opportunities.

Question 6: What areas does Jousto service?

We currently support customers in South Australia and Victoria, with expansion plans for other regions.

Question 7: Do you provide on-site installations?

Jousto is a software-based automation solution. However, we work with trusted local installers for physical hardware setup.

Question 8: Can I get a quote before signing up?

Absolutely! Contact us with your energy setup details, and we’ll provide a tailored quote or recommendation.

Question 9: How do I track my inquiry status?

Once you contact us, you’ll receive a confirmation email, and our team will follow up as soon as possible.

Question 9: How do I stay updated with Jousto?

Follow us on LinkedIn, YouTube, and Facebook for updates, case studies, and energy-saving tips!